Kaspersky Anti-Virus 2014 14.0.0.1163 Beta

I've been using Kaspersky products for a number of years and this is the first time I've had a total failure to install. I bought this version to use on my three computers. The first one I tried is an older Dell laptop that I've installed three prior versions of this software on before. The first step is always to remove the prior version including the directory from the the C: drive which I did this time also. The machine reads the DVD/CD and appears to be working, unpacking files, etc. Then a text box appears that says: Installation Without Javascript with a text link below that that leads you to the Kaspersky support website if you click it. Below that in the box is an install button which I clicked. It looks like all is going well and then it asks to reboot the machine to finish the install. The machine reboots but does nothing else. I mean, this is just a basic low level laptop with XP-SP3 on it that I use to surf the web and look at my gmail. No massive, complicated pieces of software reside on this machine, it's really pretty simple and so should this install be (I love Yoda-speak)..

I ran through it all again up to the point of the text box and clicked over to the Kaspersky support site where I entered the "Installation Without Javascript" message. Unbelievably, (OK, maybe you would believe it!) this message is not found anywhere in their "knowledge base", not even something close, just nothing is found. This is so very helpful!

I tried the install a few more times with the same result but I don't have time to deal with faulty software in my busy life. And I certainly don't have time to deal with Kaspersky's support staff which will probably involve many hours and emails trying to figure this out. I'm just going to return this defective software back to Amazon and move on to another one of the top rated anti-virus software packages. Sorry Kaspersky, it was nice while it lasted!

Update: 01/24/2013 - I decided to give Kaspersky support one chance. I went to their website and left a message for customer support. They promptly sent me two emails, one with a ticket number and one with some suggestions as to what to do. The one that caught my eye was a utility to delete a prior version which I had already done using Control Panel plus deleting the directory structure. Apparently that is not enough (perhaps there were some left over registry entries) because once I downloaded and ran their removal tool the new version immediately installed. I'm upping my review to three stars and not four because I think that I shouldn't have had to go through this just to get the old version removed. Why don't they just include the removal tool as part of the distribution of the new version? Would have saved me a lot of time!

General demands: 

• 480 MB free space on the hard disk
• CD-ROM (to install the product from the CD-distributive) 
• Internet connection (to activate the product) 
• Computer mouse 
• Microsoft Internet Explorer 8.0 or above (to update anti-virus databases and application modules on the Internet) 
• Microsoft Windows Installer 3.0 or above 

Requirements for netbooks:

• Intel Atom 1.6 GHz processor or a compatible equivalent
• Intel GMA950 video card with at least 64 MB of video RAM (or a compatible equivalent)
• Screen size no less than 1024*576.

Operating systems:

• Microsoft Windows XP Home Edition (SP2 and above) 
• Microsoft Windows XP Professional (SP2 and above) 
• Microsoft Windows XP Professional x64 Edition (SP2 and above) 
  • Intel Pentium 800 MHz 32-bit (x86)/64-bit (x64) processor or higher (or a compatible equivalent) 
  • 512 MB RAM

• Microsoft Windows Vista Home Basic (with Service Packs 1 and 2) (32/64 bit) 
• Microsoft Windows Vista Home Premium (with Service Packs 1 and 2) (32/64 bit) 
• Microsoft Windows Vista Business (with Service Packs 1 and 2) (32/64 bit) 
• Microsoft Windows Vista Enterprise (with Service Packs 1 and 2) (32/64 bit) 
• Microsoft Windows Vista Ultimate (with Service Packs 1 and 2) (32/64 bit)
• Microsoft Windows 7 Starter (with Service Pack 1) (32/64 bit)
• Microsoft Windows 7 Home Basic ( with Service Pack 1) (32/64 bit) 
• Microsoft Windows 7 Home Premium (with Service Pack 1)  (32/64 bit)
• Microsoft Windows 7 Professional) ( with Service Pack 1) (32/64 bit)
• Microsoft Windows 7 Ultimate (with Service Pack 1) (32/64 bit)  

• Intel Pentium 1 GHz 32-bit (x86)/64-bit (x64) processor or higher (or a compatible equivalent).
• 1 GB free RAM (32-bit)
• 2 GB free RAM (64-bit)

Here We GO : Download